Refund policy

We are unable to process and refunds unless you have received a defective or damaged product. In the unfortunate event that there's indeed something wrong with your order, please contact us at We're here to help!

Please note that due to the handmade nature of Tinta crayons, there may be some imperfections on occasion. If you have any concerns, please drop us a note and photo so that we can have a look.