We are unable to process and refunds unless you have received a defective or damaged product. In the unfortunate event that there's indeed something wrong with your order, please contact us at email@example.com. We're here to help!
Please note that due to the handmade nature of Tinta crayons, there may be some imperfections on occasion. If you have any concerns, please drop us a note and photo so that we can have a look.